Privacy Policy — IMH Academy

Last updated: August 2026

IMH Academy ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This policy explains what we collect, why, and your rights under the EU General Data Protection Regulation (GDPR) and Spanish data protection law (LOPDGDD).

Who we are

IMH Academy is an online hair extension education business based in Málaga, Spain, operating alongside IMH Studio (installmyhairextensions.com). For any privacy question, contact us at the email address listed on our website.

What we collect

Depending on how you interact with us, we may collect:

• Contact details you give us — your name and email address (for example, when you use our earning calculator, join our email list, or enrol in a course).
• Purchase information — details relating to courses or products you buy (payment itself is processed securely by our payment providers; we do not store your full card details).
• Usage information — basic technical data such as how you interact with our website and emails, to help us improve them.

Why we use it (legal basis)

We use your personal data to:

• Send you the information you requested — such as your calculator results and related follow-up emails (based on your consent).
• Provide our courses and services — to deliver the products you purchase (to perform our contract with you).
• Send marketing emails about our courses, offers, and related content, where you have agreed to receive them (based on your consent). You can withdraw consent at any time.
• Meet our legal obligations — such as tax and accounting requirements.

The earning calculator

Our income calculator provides an illustration based on the figures you enter and typical results in the Spanish market. It is not a projection or guarantee of what you will earn. Your actual income depends on your pricing, your local market, your running costs and tax, and how quickly you build a regular client base. We use the email you provide to send your results and related follow-up emails, which you can unsubscribe from at any time.

Who we share it with

We do not sell your personal data. We share it only with trusted service providers who help us run our business — for example, our course and email platform (Kajabi), our e-commerce platform (Shopify), and our payment processors. These providers process your data on our behalf under appropriate agreements.

How long we keep it

We keep your personal data only as long as necessary for the purposes above, or as required by law. If you unsubscribe or ask us to delete your data, we will do so unless we are legally required to retain it.

Your rights

Under GDPR, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict how we use it
• Withdraw consent at any time (this won't affect processing done before you withdrew it)
• Request a copy of your data in a portable format
• Lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, www.aepd.es)

To exercise any of these rights, contact us at the email on our website.

Email marketing

Every marketing email we send includes an unsubscribe link. You can opt out at any time, and we will stop sending you marketing messages.

Cookies

Our website and platforms may use cookies to function properly and to understand how visitors use the site. You can control cookies through your browser settings.

Changes to this policy

We may update this policy from time to time. The latest version will always be posted on our website with the date it was last updated.

Contact

For any questions about this policy or your personal data, contact IMH Academy at the email address listed on our website.

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This policy is provided as a starting template for IMH Academy. Because data protection compliance depends on your specific business setup, we recommend having it reviewed by a Spanish gestor or legal advisor before publishing.